Frequently Asked Questions
Advertiser - FAQ
Some common questions about our Advertiser Programs
How Long will my ad be?
Main show ads are 20 seconds. We can do 30 second Ads for a slight premium.
How often will my ad run?
Minimum every 12 minutes for every location that it is playing on.
can i choose where my ads play?
Yes. You choose where your Ads play. Target your audience.
can i change where my ads play?
Yes, we can change locations within one business day.
Are there discounts for multiple locations?
Yes, please contact us for discount pricing for multiple locations.
Who designs my ads?
We have a team of professional designers who will create an Ad with your images and key text.
can I use my ad on social media?
We will provide a bonus copy of your Ad to post on your social media sites.
What is the difference between a host partner and advertiser?
A Host Partner agrees to have a high definition screen placed in their business. An Advertiser pays to be on a Host Partner screen of their choice.
Host Partner - FAQ
Give us a call, that is what we are here for, no pressure. We get all kinds of questions so no question is a bad question. Here are a few examples:
Does the internet stream and use up my bandwith?
No. Like email, every so often it checks for any new updates. If there are none then no activity is used. If there is a change, it downloads and gets stored at the local player level (we provide).
Can I use a TV I already have?
It’s possible. Depending when the TV was purchased and the dimensions it supports. We use a dimension of 1920×1080 which most current TV’s will support but there are exceptions. Let us take a look and we’ll give you an answer. Our main concern is making sure you have the best quality TV. Remember you are part of a network, others are doing their part by making sure their quality and placement are up to standard, and it’s only fair that you do the same.
What if I do not have the One Time Setup and the Monthly Recurring Charge (MRC) at the same time?
They are not both due at the same time but we’ll try our best to accommodate you. Once the MRC starts it will be billed on the 15th of each month with a credit card that we’ll have on file. There is always the option of prepaying and receiving a discount.
What if I can get some of my customers or vendors to advertise on my location?
Absolutely! This is a great way to reduce your MRC and eventually end up paying nothing or increasing the amount of outside locations that you can be featured on.
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